Browse the available apparel and merchandise, select your preferred size, color, and quantity, and add your selections to the shopping cart.

When you're ready, proceed to checkout, review your order and shipping information, and submit your purchase.

Yes! The Spencer Fane Apparel Store primarily uses a print-on-demand (POD) program. Most items are decorated and produced after an order is placed, rather than being stocked as finished merchandise.

This allows us to offer a broader selection of products, colors, and sizes without requiring large quantities of pre-decorated inventory.

Absolutely! You can purchase multiple items, styles, sizes, and colors within a single order.

Depending on product availability and production requirements, items may arrive in separate shipments.

Yes! While the Spencer Fane Apparel Store is designed primarily for individual, on-demand purchases, we can also accommodate larger quantity orders.

If you need more than 12 pieces of the same item, we recommend contacting your account manager before placing your order.

Larger quantity orders may qualify for more competitive pricing. We can also offer additional product selections, decoration options, and purchasing efficiencies that may not be available through the standard online catalog.

For office events, firm gatherings, team initiatives, or special merchandise needs, please contact your account manager to discuss available options.

Because merchandise is produced specifically for each order, production may begin shortly after checkout. Changes or cancellations cannot be guaranteed once an order has been submitted.

If you notice an error, please contact our program team as soon as possible.

Yes. An order confirmation will be sent to the email address associated with your purchase.

Please review the details carefully and retain the confirmation for your records.

Most orders are expected to arrive within approximately 7–10 business days after being placed, depending on product availability, production requirements, and shipping conditions.

Business days exclude weekends and recognized holidays. Production and delivery estimates are not guaranteed.

Production time refers to the time required to prepare, decorate, inspect, and package your merchandise.

Shipping time begins once your completed order leaves the production facility and is transferred to the shipping carrier.

Orders generally ship using Standard Ground service, with an average transit time of approximately three business days.

Actual transit times may vary depending on destination, carrier operations, weather, and other circumstances beyond our control.

Yes. When tracking information becomes available, you will receive a shipping confirmation email with available carrier tracking details.

If you have a specific delivery deadline, please contact our program team before placing your order to discuss available options.

Expedited production or shipping may not be available for all products, and additional charges may apply.

Some merchandise may be produced at different facilities or require different production schedules.

As a result, orders containing multiple items may arrive in separate shipments.

First, review any available tracking information in your shipping confirmation.

If your package appears delayed, is marked delivered but cannot be located, or has not arrived within the anticipated delivery window, please contact our program team with your order number.

All merchandise is subject to availability.

Inventory displayed in the Spencer Fane Apparel Store reflects real-time inventory at the applicable production facility, including available sizes and colors.

Because inventory levels can change throughout the day, availability is not guaranteed until an order has been accepted and processed for production.

Occasionally, an item may become unavailable before production begins.

If this occurs, our program team will review the situation and contact you regarding available options. These may include a comparable substitute, an alternative size or color, or a refund for the unavailable item.

We encourage you to review the product descriptions and available size charts before placing an order.

Sizing can vary between manufacturers, brands, and individual styles. Because merchandise is produced specifically for each purchase, please confirm your preferred size carefully before checkout.

Product images provide a reasonable representation of the finished merchandise.

Minor variations in garment colors, decoration placement, logo dimensions, and other details may occur due to differences in materials, production methods, and individual screen settings.

All merchandise is decorated according to the approved Spencer Fane branding specifications.

Standard online purchases are limited to the approved branding and product options displayed in the store.

For special merchandise requests, alternative decoration options, or larger quantity purchases, please contact your account manager.

Because merchandise is decorated and produced specifically for each order, all sales are final.

Returns and exchanges are not accepted for incorrect size selection, color preference, fit, or a change of mind.

Exceptions are limited to merchandise that arrives damaged during shipment or contains a verified production or decoration defect.

If your merchandise arrives damaged during shipment or has a verified production or decoration defect, we will arrange for a replacement with the same or like merchandise at no additional charge.

Please contact our program team with your order number, a description of the issue, and photographs of the affected item when possible.

Unfortunately, size and color exchanges are not available for merchandise that has been produced correctly.

We encourage you to review product specifications and sizing information before completing your purchase.

Eligible claims involving shipping damage or production defects are generally resolved through replacement with the same or like merchandise rather than a refund.

Replacement merchandise is subject to product availability.

If you receive an item that does not match your order, please contact our program team with your order number, a description of the discrepancy, and photographs when possible.

We will review the issue and arrange an appropriate correction or replacement for verified fulfillment errors.

Please follow the store's sign-in instructions to access available merchandise and account features.

Depending on your account or designated office location, certain products or categories may be displayed specifically for your group.

Certain merchandise selections may be associated with specific Spencer Fane office locations or designated groups.

Product offerings may vary based on your account permissions, office association, or assigned merchandise program.

Available payment options will be displayed during checkout. Please follow the instructions provided to complete your purchase using an approved payment method.

If you discover an error in your shipping information, please contact our program team immediately.

Address changes cannot be guaranteed once an order has entered production or shipped. Additional shipping charges may apply if a package must be redirected or reshipped.

First, check your junk or spam folder.

If you still cannot locate the message, please contact our program team for assistance.

Orders may be shipped to eligible addresses supported by the store's checkout process.

Please confirm that your selected shipping address is accurate and that someone can receive the package at the destination.

Because orders are processed for production after submission, combining separate orders or adding products to an existing order may not be possible.

We recommend reviewing all selections before completing checkout.

Yes! We can assist with merchandise for office events, firm gatherings, team activities, recruiting initiatives, client appreciation, and other special occasions.

These requests may benefit from additional product options, alternative production methods, and more competitive pricing based on quantity.

For orders involving more than 12 pieces of the same item, we recommend contacting your account manager before purchasing through the store.

Yes. While the Apparel Store features a curated selection of merchandise available for on-demand ordering, additional products and decoration options may be available for larger quantity purchases or special projects.

Your account manager can help identify appropriate merchandise based on your needs, quantities, and anticipated delivery requirements.