Privacy Policy

3tree Marketing Company respects your privacy. This Privacy Policy explains what information we may collect when you visit a website or online store managed by 3tree, place an order, contact customer service, or otherwise interact with our services, and how that information may be used and protected.

Information We Collect

Depending on how you use the website or store, we may collect:

• Contact information, such as your name, email address, phone number, company, department, or employee identification details.
• Order and delivery information, including products selected, sizes, personalization details, shipping address, billing details, and order history.
• Account information, such as login credentials, access permissions, or user-group information.
• Payment information. Payment card details are generally processed by a secure third-party payment provider and are not stored in full by 3tree.
• Technical information, such as IP address, browser type, device information, pages viewed, and cookies or similar technologies.
• Information you provide through forms, emails, surveys, support requests, or other communications.

How We Use Information

We use the information we collect for purposes including:

• Provide and manage the website, store, user account, and ordering experience.
• Process orders, payments, approvals, production, fulfillment, shipping, and customer-service requests.
• Communicate order confirmations, shipping updates, program notices, and service-related messages.
• Maintain security, prevent misuse or fraud, troubleshoot issues, and improve website performance.
• Prepare reporting for the organization sponsoring or operating the store, when applicable.
• Meet legal, accounting, contractual, and recordkeeping requirements.

How Information May Be Shared

We may share information only as reasonably needed to operate the website, store, or program, including with:

• The company, organization, or program sponsor associated with the store.
• Technology, payment, production, decoration, fulfillment, shipping, analytics, hosting, and customer-service providers working on our behalf.
• Professional advisers, auditors, insurers, government authorities, or other parties when required by law or reasonably necessary to protect rights, safety, and property.
• A successor organization in connection with a merger, sale, restructuring, or transfer of business assets.

3tree does not sell personal information for monetary payment. Service providers that receive information are expected to use it only for the services they perform on our behalf and to protect it appropriately.

Cookies and Analytics

The website may use cookies and similar technologies to keep the site working, remember preferences, understand website usage, and improve performance. Browser settings may allow you to block or delete cookies, although some store features may not work correctly without them.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No online system is completely secure. We retain information only as long as reasonably needed for the purposes described in this policy, to support the applicable client program, and to satisfy legal, accounting, and contractual obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, contractual, security, and recordkeeping limitations. Store access or order records may also be controlled by the organization sponsoring the program.

Children’s Privacy

This website and related stores are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date shown at the top of the page identifies the current version.